1. Introduction
Cookies are small text files placed on your device when you visit a website. They serve various functions, from enabling core site features to helping us understand how visitors interact with our content. Jointflexfresh is committed to transparency about our cookie practices and to giving you meaningful control over non-essential cookies.
This policy should be read alongside our Privacy Policy, which provides further detail on how we process personal data collected through cookies and other means.
2. Data Controller
The entity responsible for cookie placement on this website is:
Jointflexfresh
30-38 Link Dr, Wairau Valley, Auckland 0627, New Zealand
Email: admin@jointflexfresh.world
Phone: +64 9 442 1350
3. Types of Cookies We Use
3.1 Strictly Necessary Cookies
These cookies are essential for the website to function and cannot be disabled through our cookie settings panel. They do not store personally identifiable information in a way that requires consent under most privacy frameworks. Examples include:
- Cookie consent storage: Remembers your cookie preference choices so the consent banner does not reappear on every visit. Stored in localStorage under the key associated with our consent mechanism.
- Session management: Maintains basic session state during your browsing session.
- Security cookies: Help protect against cross-site request forgery and other security threats.
Legal basis: Legitimate interest in providing a functional and secure website.
3.2 Analytics Cookies
With your consent, we may use analytics cookies to collect information about how visitors use our website. This helps us understand which pages are most visited, how users navigate between sections, and whether our content meets visitor needs. Data collected may include:
- Pages viewed and time spent on each page
- Referring website or search engine
- Browser and device type
- Approximate geographic region derived from IP address (anonymised)
- Interaction events such as form submissions and link clicks
Analytics data is aggregated where possible and is not used to identify individual visitors. Legal basis: Your explicit consent, which you may withdraw at any time.
3.3 Marketing Cookies
With your consent, marketing cookies may be used to:
- Measure the effectiveness of advertising campaigns that direct visitors to our website
- Deliver relevant content based on pages you have previously viewed
- Enable remarketing features on third-party platforms, where applicable
- Track conversions from advertisements to contact form submissions
We do not use marketing cookies to build detailed personal profiles or to share data with unrelated advertisers. Legal basis: Your explicit consent.
4. Cookie Duration
Cookies may be session-based or persistent:
- Session cookies: Deleted automatically when you close your browser.
- Persistent cookies: Remain on your device for a defined period or until manually deleted. Our consent preference cookie persists until you clear your browser storage or update your preferences.
- Analytics cookies: Typically expire after 26 months if consent is granted.
- Marketing cookies: Duration varies by provider, generally between 30 days and 12 months.
5. Third-Party Cookies
Some cookies on our website may be set by third-party services that appear on our pages. These third parties have their own privacy and cookie policies. We select providers that demonstrate compliance with international data protection standards. Third-party services may include:
- Web analytics platforms (activated only with analytics consent)
- Advertising measurement tools (activated only with marketing consent)
- Content delivery networks that serve icon fonts and stylesheet resources
We review third-party cookie practices periodically and update this policy when providers change.
6. Managing Your Cookie Preferences
You have several options for controlling cookies:
6.1 Cookie Consent Banner
When you first visit jointflexfresh.world, a cookie consent banner appears offering three choices:
- Accept All: Enables strictly necessary, analytics, and marketing cookies.
- Reject: Enables only strictly necessary cookies. Analytics and marketing cookies are not placed.
- Cookie Settings: Opens a detailed panel where you can toggle analytics and marketing categories individually.
6.2 Updating Preferences Later
You may change your cookie preferences at any time by clearing your browser's local storage for this site and revisiting the page, which will display the consent banner again. Alternatively, contact us at admin@jointflexfresh.world and we will guide you through resetting your preferences.
6.3 Browser Settings
Most browsers allow you to block or delete cookies through their settings menu. Note that blocking all cookies may affect website functionality. Consult your browser's help documentation for specific instructions:
- Google Chrome: Settings > Privacy and security > Cookies
- Mozilla Firefox: Settings > Privacy & Security > Cookies
- Apple Safari: Preferences > Privacy > Cookies
- Microsoft Edge: Settings > Cookies and site permissions
7. Similar Technologies
In addition to cookies, we may use similar technologies such as:
- Local storage: Used to store cookie consent preferences on your device without expiration until manually cleared.
- Pixel tags: Small transparent images that may be used in marketing emails to measure open rates, only when you have subscribed to communications.
These technologies are subject to the same consent requirements as cookies and are covered by this policy.
8. Data Collected Through Cookies
Information collected via cookies may constitute personal data under GDPR and the New Zealand Privacy Act. We process this data in accordance with our Privacy Policy, including provisions on retention, security, and your rights of access, rectification, and erasure.
Cookie-derived data is retained for the periods specified in Section 4 and is not combined with consultation client records unless you separately engage our services and provide identifying information.
9. Security Measures
Cookie data is transmitted over encrypted HTTPS connections. We implement access controls to limit internal access to analytics dashboards and conduct periodic reviews of third-party cookie practices. No cookie mechanism is used to collect sensitive health or financial data on this website.
10. Your Rights
Under applicable privacy law, you have the right to:
- Be informed about cookie use before non-essential cookies are placed
- Withdraw consent for analytics and marketing cookies at any time
- Access personal data collected through cookies
- Request deletion of cookie-derived personal data
- Lodge a complaint with a supervisory authority
To exercise these rights, contact admin@jointflexfresh.world or refer to our Privacy Policy for full details.
11. Updates to This Policy
We may revise this Cookie Policy when we introduce new cookies, change third-party providers, or update legal requirements. The last updated date at the top of this page reflects the most recent revision. Continued use of our website after changes constitutes acceptance of the updated policy, subject to renewed consent where required by law.
12. Contact
For questions about our use of cookies, please contact:
Jointflexfresh
30-38 Link Dr, Wairau Valley, Auckland 0627, New Zealand
Email: admin@jointflexfresh.world
Phone: +64 9 442 1350